We have added support for Verified by Visa and MasterCard SecureCode (aka 3-D Secure) to our site; increasingly, card schemes are requiring support for these authentication systems, and in fact it is no longer possible to accept some Maestro cards without them.

We realise that some customers may find their card issuer’s implementation of these schemes frustrating, but it is important to realise that any complaints should be addressed to your card issuer. In an ideal world, your issuer will supply you with a “hardware token” or a smart card reader of some description (as some U.K. banks are already doing) and the prompt from your card issuer will either automatically verify the physical presence of your card, or will prompt for a generated PIN that you can read off the device they have given you.

Most issuers presently are using passwords, which is perhaps not the ideal user experience. If you have difficulty with or dislike your card issuer’s implementation of 3-D Secure, we suggest that you get in touch with them directly and inquire about the possibility of them using hardware tokens or smart card readers.

A few customers have reported crashes with version 1.7.0 of iDefrag. We’ve tracked down the cause and fixed it in this update. We’re sorry for the inconvenience this has caused some of our customers. This bug annoyingly slipped through our testing.

For full release notes, see the iDefrag news page. You’ll need an ATOM enabled browser such as Safari to read that page.

To get this update, select “Check for Updates…” in the iDefrag menu.

Alternatively, you can download it directly from our site. If you choose this method, you’ll need your username (the e-mail address you registered with us) and password. If you cannot remember/find your password, select the “Reset Password” button on the log-in page.

For any problems, see our support pages which include ways of contacting us.