- There is no way for us to distinguish between legitimate challenges and those caused by spammers attempting to deliver e-mail with addresses forged to look like they come from our domain.
- There is no way to tell whether any given challenge is actually legitimate. Some spammers have been sending out e-mail that looks like e-mail challenges in order to get people to click links, whether to validate their e-mail addresses or to install malware on their systems.
- Some of the supposedly legitimate challenge-response operations have previously used their challenges to harvest other peoples’ addresses for unsolicited commercial e-mail (aka spam). There is also a concern that they may be retaining data on past communications for various purposes.
- Challenge-response places all of the burden for spam on legitimate senders of e-mail. Essentially you are fobbing your spam problem off on other users rather than taking responsibility for it yourself. The burden belongs on the spammers, not on legitimate users of e-mail, and so challenge-response is an inappropriate way to attempt to screen incoming mail.
Alastair: May 2008 Archives
If you are a user of a challenge-response e-mail system like SpamArrest, please note that we will not reply to e-mail challenges for the following reasons:
Anyone who has been looking at our site over the past few days will have noticed that we’ve updated it. We intend to make a few more improvements yet, but the idea of the changes is that the site should be easier on the eye, easier to navigate and more importantly easy to use.
Our intention is to reduce our reliance on e-mail for things like announcements, new product releases and so on. Hopefully as the new site matures you’ll all agree that it’s a huge improvement over what we had before.
Oh, and a quick p.s. to all those people who had been complaining that they couldn’t specify their own password on our site. Now you can just go to My Account and click Change Password.